Frequently Asked Questions – A+ Urgent Care

Appointments & Visits

1. Do I need an appointment to be seen?

No, walk-ins are always welcome! You can come in anytime during our business hours. However, if you prefer to plan ahead, you can easily request an appointment online through our website.

2. What are your hours of operation?

We are open 7 days a week to provide you with flexible care. Our hours at both locations are Monday through Friday from 8:00 AM to 8:00 PM, and Saturday through Sunday from 9:00 AM to 5:00 PM.

3. How long is the typical wait time?

We strive to see patients as quickly as possible. Most visits are completed within 30 to 45 minutes, though wait times may vary slightly depending on patient volume and the types of services needed.

4. What should I bring with me to my visit?

Please bring a valid photo ID, your insurance card (if applicable), a payment method (we accept major credit cards), and a list of any current medications you are taking or relevant medical records.

5. Do you have multiple locations?

Yes! We have two convenient locations in New Jersey to serve you. You can visit us in Bloomfield (230 Broad St, Bloomfield, NJ 07003) or Cresskill (46 Union Ave, Cresskill, NJ 07626).

Medical Services & Capabilities

6. What conditions do you treat?

We treat a wide variety of non-life-threatening illnesses and injuries. This includes colds, flu, infections, sprains, minor cuts, burns, earaches, sore throats, fevers, allergies, minor asthma flare-ups, and sports injuries.

7. Can I come to urgent care instead of the ER?

Yes! For minor illnesses and injuries, urgent care is a much faster and more affordable alternative to the ER. However, if you are experiencing a life-threatening emergency (like chest pain, severe bleeding, or difficulty breathing), please call 911 or go to the nearest emergency room immediately.

8. Do you treat infants and children?

Absolutely. We provide pediatric urgent care for children of all ages. From fevers and ear infections to school and sports injuries, our medical providers are highly experienced in caring for kids in a friendly, stress-free environment.

9. Do you offer lab testing or X-rays on-site?

Yes, we provide convenient on-site lab testing and digital imaging. This includes rapid strep, flu, and COVID-19 tests, urinalysis, blood work, EKGs for heart monitoring, and X-rays to assess bone fractures and injuries.

10. Do you provide physicals?

Yes, we offer a variety of physical exams, including routine school, camp, and sports physicals, as well as employment and DOT (Department of Transportation) physicals.

11. Can I get vaccinations or a flu shot at your clinic?

Yes, we offer routine vaccinations, including the annual flu shot, tetanus shots, and others. Please call ahead to confirm the availability of specific vaccines.

12. Do you do STD testing?

Yes, we offer confidential and comprehensive STD testing. We can process tests in our lab and our providers can discuss treatment options with you in a private, comfortable setting.

13. Do you treat work-related injuries (Worker’s Compensation)?

Yes, we treat many occupational injuries, including minor cuts, sprains, and strains. We can also coordinate with your employer for worker’s compensation claims.

14. Can you refill my prescription?

Our providers can typically offer short-term refills on certain medications if you are unable to see your primary care doctor. However, we do not prescribe or refill long-term pain medications or narcotics.

Billing & Insurance

15. Do you accept my insurance?

We accept most major insurance plans. Because insurance networks update frequently, if you are unsure whether your specific plan is accepted, please call our office prior to your visit and our front desk will be happy to verify your coverage.

16. How much does a visit cost if I don’t have insurance?

We believe healthcare should be accessible to everyone, which is why we offer affordable self-pay pricing for patients without insurance. Costs vary depending on the level of care and any tests or X-rays needed. Please contact us for specific self-pay rates.

17. What forms of payment do you accept?

We accept cash and all major credit and debit cards (Visa, MasterCard, American Express, Discover). Copays and self-pay fees are collected at the time of service.

General Questions

18. Do I need a referral from my primary care doctor to visit?

No, you do not need a referral to visit A+ Urgent Care. You can walk in or make an appointment directly.

19. Will my primary care provider be notified of my visit?

With your permission, we are happy to send a copy of your visit records, test results, and any treatment plans directly to your primary care physician to ensure your medical records stay up to date.

20. Is there parking available at your clinics?

Yes, both our Bloomfield and Cresskill locations offer convenient, accessible parking for our patients to make your visit as hassle-free as possible.

Get the care you need, exactly when you need it.

Skip the long emergency room wait times. At A+ Urgent Care, we provide fast, compassionate treatment for non-life-threatening illnesses and injuries. No referral needed.